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Small Business Services & Consulting
Computer Services and Consulting
Small Business Services & ConsultingRaven Technology Solutions has developed a variety of packages to assist with the in-office challenges of managing computer technologies for small businesses.

With rising costs and continually changing security risks, it is more important than ever to have a professional manage your computer needs.

Whether it is a new business just starting out or an established business struggling with the constraints of our current economy, Raven can help shoulder the burden and provide you with a customized plan to secure your comany information and keep your computer equipment operating at peak performance.

Our Small Business Services Department does:
  • IT Strategic Planning (Through IT Assessment)
  • Diaster Recovery & Planning
  • Technology Management
  • Security Services
  • Network Setup & Configuration
  • Managed System Services
  • Logo & Web Design
Listed below are some predefined packages that many of our clients find very valuable. Keep in mind, Raven is available to sit down with you and discuss your particular needs and desgin a service package that is best suited for your new or existing company.

Contact us now or call direct today at 385-888-0685.
Services - Small Business
On-Site Diagnostic
Item: SBS01
A technician will travel to your office to perform hardware and software diagnostics.

You will be provided a complete diagnostics review providing a list of all the issues that were found, what parts are needed with their approximate costs and cost of service to complete repairs.
  • Starting at: $99.99 /PC
  • Multiple PCs: $49.99 /HR

  • 50% of service cost can be
    applied to repair service
  • Basic Network Configuration
    Item: SBS02
    Setup of a basic business network with a single Data Backup server and configuration of up to 10 of your local computers or devices.

    This service includes the setup of any network printers and other devices on all computers connected to your network.

    Customers must provide or purchase routers and switches separately
  • In-Office: $299.99 /NW

  • Additional PC or Device:
    $10.99 /EA
  • Small Business Network Configuration
    Item: SBS03
    A trained technician will setup and configure a new server with the creation of a domain. All local computers and devices added to the network, and will be configured for automatic backups to the server.

    We also offer configuration of server site managed antivirus with purchase of Antivirus package and automated remote backup with backup plan. (This is for small business customers only, limited to 25PCs and devices).
  • In-Office: $699.99 /NW

  • Setup Beyond Service Limits
    $49.99 /HR

  • Hardware Purchased Sepately
  • Hardware Upgrades
    Item: SBS04
    Your office can have a technician either come in to your office and perform upgrades on your systems or have your system(s) picked up to have upgrades performed.

    Upgrade offerings range from memory upgrades, to processor, hard drive, DVD drive, motherboard, power supply, video card, to hardware repairs such as screen replacement in laptops, and replacement dc jacks. Not all servicers are offered On-site.
  • Starting At: $59.99
  • Scheduled Maintenance
    Item: SBS05
    1 Year on-site service contract provides maintenance for desktops and servers within a single location. This service includes a twice a year visit from a trained technician that will do a full range of maintenance services.

    The first setup when a contract is created the technician will create a set of restore disks for each computer to ensure that each one can be restored easily to its current functioning condition and a binder will be made for the office location with a detailed inventory of each computer.

    Remote services will also be configured for each desktop. Remote services will be provided for basic troubleshooting with discounts on extended services such as virus removals, or managed anti-virus software.

    On-Site services include:
    • Hardware Diagnostics On All Computers
    • Check To Ensure That All Backup Solutions Have Been Functioning
    • Updates Of All Operating Systems
    • Check Of All Antivirus Software and Scan For Malware
  • Up To 5 PCs: $699.99 /YR
    $399.99 Per Year Renewal

  • Up To 10 PCs: $1099.99 /YR
    $699.99 Per Year Renewal

  • Up To 20 PCs: $1999.99 /YR
    $1299.99 Per Year Renewal

  • Managed Antivirus:
    Per PC - Per Year
  • Managed IT Services
    Item: SBS06
    RTS acts as your own internal IT service for your small or medium business without having to have a staffed IT department. We act as a single point of contact for your small or medium business for all IT issues.

    We keep track of all your computer systems and servers, set up updates, control managed antivirus. All your systems will be watched with Proactive monitoring tools that will report any issues to our help desks before you even know there's an issue.

    We also will be responsible for any software troubleshooting (excluding proprietary software), virus issues, and hardware repairs. Many of which can be solved remotely in the shortest time possible.

    All managed computers will have access to our help desk and be able to create trouble tickets. The following services are offered as part of your Managed IT Service contract
    • Proactive System Monitoring, Reports, and Alerts
    • Remote Access from our Help Desk Technicians
    • Proactive Maintenance and Patch Management
    • Managed Antivirus (Including virus removal)
    • Asset Tracking & Inventory
    • On-Site software and hardware repair and replacement (limitations apply)
    • * Hardware is not included, only installation
  • Monthly: $24.99 /PC
  • Yearly: $249.99 /PC

  • Discounts Offered
  • Server Installation
    Item: SBS07
    One of our trained technicians will install your new server and configure the operating system, create a domain, and install and configure a server side antivirus. * Antivirus and Server Sold Separately
  • In-Office: $399.99
  • Small Business Wireless Setup
    Item: SBS08
    A trained technician will setup and configure your small business wireless router with network security and firewall settings.

    Raven will create a binder with all configured settings and connect all local computers with wireless capabilities to the new wireless network.
  • In-Office: $249.99
  • Data Backup & Recovery
    Item: SBS09
    We know that making regular backups may not be in the front of everyones mind. When you find yourself in a situation where you have lost irreplaceable data, we will do what we can to get you back up and running.

    We will backup data from a crashed operating system, failing hard drives, or from a hard drive that has been reformatted. Data will be saved to a new hard drive or back to the hard drive after the operating system has been reinstalled.

    We will also help to safeguard you from needing our same service again. We offer a range of local and remote automated backup solutions. (hard drive not included in pricing)
  • Recovery: $1.99 /GB
    With Minimum Of:
  • Backups Start At: $69.99
  • Office Relocation & Setup
    Item: SBS10
    Moving to a new location and want to ensure that everything is put back together the way it was in your original location?

    We will send over our technicians to help you pack up all your equipment and unpack it for you in your new location as well as test all systems for proper network connectivity and functionality.
  • One Technician: $49.99 /HR
  • Each Additional: $39.99 /HR
  • Remote Technical Support
    Item: SBS11
    Offered in both per incident and subscription options, a trained technician will remotely connect to your computer and perform many different services.

    Some of the services offered are virus removals, tune-ups, software installations, setup and configuration of online backup solutions, software diagnostics and more.

    Subscription services offer a larger range of services for a single fee including managed antivirus software, system maintenance, system alerts, and patch management.
  • Starting At: $29.99
  • On-Site Quote
    Item: SBS12
    A Technician will go to your office and create a custom quote for any work you would like to have performed from networking to computer setup to full office hardware upgrades.

    They will create a customized quote based on your specific needs as well as offer possible upgrades or suggested additions to increase the capability of your business environment.
  • In-Office: $99.99

  • 50% Of Service Cost
    Can Be Applied To
    Future Services
  • Technology ConsultingDeciding on the right technology solution for home or business can be overwhelming. RTS will conduct an assessment of your technology needs to identify opportunities for lowering expenses and improving computer systems and business processes.

    Raven will charge an up-front fee of $99.99 for this service but will roll over the cost to any chosen services.
    Computer OfferingsRTS is a partner with Tiger Directâ„¢, Microsoft, Acer, Lenovo, GFI, and more.

    What does that mean to you?

    It means that RTS is able to provide discounted pricing and special offers on systems, peripherals and software on new and refurbished computer systems and parts .

    Whether it's a new desktop, laptop, printer or server, RTS can meet your computer system needs without breaking your budget.

    Microsoft Certified Technology Specialist Secure Payments accepted by Authorize.Net Insured by TechInsurance, the Business Insurance Experts for IT Professionals CLICK To View Certificate

    Lenovo Computers
    Microsoft Systems
    GFI Software
    TigerDirect Electronics
    AMD Processors
    Acronis Software
    Acer Computers
    Intel Processors
    Bit Defender Software
    Symantic Software
    Nero Software
    Malware Bytes Software
    Sansung Electronics
    3 Steps To PC Health
    Speed & Performance
    Viruses & Spyware
    Repair & Upgrades
    The best way to secure and maintain your computer's information is by completing the 3 Steps To PC Health
    2500 N Fort Lane, Suite 213
    Layton, UT 84041

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